David Kanagaraj had served the Labour Department and Industrial Relations Department for about 29 years before leaving at the end of 1995. He then served as the Human Resource and Administration Manager of a medium-sized company for about 9 months, before moving into full-time consultancy and training. He is considered a leading expert on labour legislation, especially the Employment Act, the Industrial Relations Act, Trade Unions Act, Employees Provident Fund Act, Employees Social Security Act and the practices relating to employee relations. He is further very conversant with the decisions of the Courts on all matters relating to employee relations and labour legislation.
Since 1980, he has been very involved in training and has been a course leader for the Malaysian Institute of Personnel Management. He was also The Director for the Diploma in Industrial Relations conducted by MIPM. He has also been a course leader for the Diploma in Human Resource Management conducted jointly by the University of Malaya and the Malaysian Association of Productivity. He is, himself, a certified Trainer by Pembangunan Sumber Manusia Berhad (Certificate No. TTT/0097). He holds a Ph.D in Human Resource Management specialising in industrial relations and the laws relating to dismissals.
He has conducted several courses on labour laws and employee relations for various institutions and organizations and had also been a training officer for the Labour Department and Industrial Relations Department. He is an accomplished speaker and his programmes have always produced highly positive response.
In addition to training, David has also been a consultant to several organizations on matters relating to employee relations, especially in the following areas:
Preparation of comprehensive terms and conditions of employment and human resource policies and guidelines.
Establishment of proper channels of communication between management and employees through proper joint consultative machinery.
Advice on recognition of trade unions, collective bargaining and handling trade disputes.
Advice on appropriate disciplinary action to be taken against delinquent employees, including conducting domestic inquiries.
Restructuring of companies to adapt to current operational and business requirements and carrying out effective retrenchment exercises.
Advising companies on handling cases at the Industrial Relations Dept and the Industrial Court and representing employers in the Labour Court.
Ben Ha Tze Fei holds an Executive Diploma in Business Management from West Collage Scotland, Paisley, Scotland. He is a certified trainer with Pembangunan Sumber Manusia Berhad
(Certificate No. TTT/4549). In addition, he has achieved and being awarded a Professional Certification of Certified Human Resource Practitioner "CHRP" by the Malaysian Institute of Human Resource Management (MIHRM).
Today, Ben Ha is a full time corporate trainer on areas which include Communication Skills, Interpersonal Skills, Time Management, Anger Management, Health and Wellness etc. Over the years, he has educated
individuals from the manufacturing, plantations, banking and oil & gas industries as well as government bodies. His audience range from entry level employees to management staff.
For him, continuous learning is the key to success. To ensure his delegates' learning is truly enhanced, Ben Ha shares insightful and practical guidance to implement best practices that will being
about people development initiatives within the organization. With tools and techniques based on sound principles and practices from real-life experiences, delegates found his teachings easy to relate to.
His facilitating and training style, allied with his personal enthusiasm and sense of humour, is key to his dynamic and informative program delivery. It is his strong belief that every individual's
potential can be developed and he evokes positive self-response.
Dominic Jay holds a Professional Certificate in the field of Strategic Marketing Management, UK. He is a certified trainer with Pembangunan Sumber Manusia Berhad (Certificate No. TTT/11182)
He has over 18 years of working experiences in the banking industry, attached to various departments. His last position as an Assistant Service & Operations Manager in a local bank has him in-charge and
overseeing the area of customer service, bank service counters / tellers and self-service terminals.
Currently, Dominic is actively involved in the area of people development, motivation, customer service and team building. He has also contributed to the development of graduates under the Sarawak state's Capacity Building
for Graduates (CBG) Program.